The power to settle financial complaints.
The power to settle financial complaints.
Each year we run events nationwide for advice workers and people working in financial services – aimed at helping to resolve complaints before they reach the ombudsman service.
We also take part in a wide range of conferences, exhibitions and roadshows across the country.
If you are organising an event and would like to invite us to take part, please email full details to our external liaison team at the address below and we will see if we can help you.
Caroline Wells, head of outreach and external liaison
Emma Parker, head of media and research
Annette Lovell, head of policy and public affairs
Peter Bristow, coordinator: smaller businesses
Kerrie Coughlin, events coordinator: roadshows, conferences and exhibitions
David Cresswell, director of communications and customer insight
David Bainbridge, technical advice manager
Ian Woodman, external liaison resources manager
Peter Bristow, relationship-manager
Peter Cook, relationship-manager
David Elwis, technical advice & outreach officer
Damian Floyd, technical advice & outreach officer
Sunny Seabrooke , technical advice & outreach officer