workingtogether events
our series of training-events for community and advice workers
We run special events around the UK, aimed at giving advice workers the opportunity to learn more about the ombudsman service and how we work.
We are very keen to welcome the widest range of people from consumer and voluntary groups to our events – including trading standards officers, money advisers, and representatives from local advice & support agencies.
key points
- find out more about the role of the ombudsman service – and our approach to different types of financial disputes
- free of charge for local representatives from consumer organisations
- regional venues across the UK
- events include presentations, discussion groups, case studies and question-and-answer sessions
upcoming training-events
Please apply early, as there are a limited number of places available at each event.
We will do our best to give a place to everyone wishing to attend – but we reserve the right to allocate the available places so as to ensure that as many local agencies as possible may send at least one representative.
May 2012
Belfast
- Wednesday 9 May 2012
- Consumer Affairs Building, 176 Newtownbreda Road, Belfast BT8 6QS
- for more information and to book your place please see our form PDF or Word
- organised in association with Consumer Affairs, Department of Enterprise, Trade & Investment
June 2012
Coventry
- Wednesday 13 June 2012
- Cavendish suite, Britannia Coventry hotel, Fairfax Street, Coventry CV1 5RP
- for more information and to book your place please see our form PDF or Word
Preston, Lancashire
- Thursday 14 June 2012
- Room A, Town Hall, Lancaster Road, Preston PR1 2RL
- for more information and to book your place please see our form PDF or Word
- organised in association with Preston City Council
July 2012
Leicester
- Thursday 12 July 2012
- The Belmont Hotel, De Montfort Street, Leicester LE1 7GR
- for more information and to book your place please see our form PDF or Word
Perth
- Tuesday 24 July 2012
- Best Western Queens Hotel, Leonard Street, Perth PH2 8HB
- for more information and to book your place please see our form PDF or Word
September 2012
Exeter
- Thursday 13 September 2012
- Queens Court Hotel, Bystock Terrace, Exeter EX4 4HY
- for more information and to book your place please see our form PDF or Word
London (West)
- Tuesday 11 September 2012
- Nelson Room, Ealing Town Hall, New Broadway, Ealing W5 2BY
- for more information and to book your place please see our form PDF or Word
October 2012
Doncaster
- Wednesday 24 October 2012
- Danum Hotel, High Street, Doncaster DN1 1DN
- for more information and to book your place please see our form PDF or Word
London (South)
- Thursday 4 October 2012
- Southwark Council Offices, 160 Tooley Street, London SE1 2QH
- for more information and to book your place please see our form PDF or Word
Middlesbrough
- Tuesday 23 October 2012
- Dolphin Centre, Horsemarket, Darlington DL1 5RP
- for more information and to book your place please see our form PDF or Word
November 2012
Brighton
- Tuesday 6 November 2012
- The Queens Hotel, 1 Kings Road, Brighton BN1 1NS
- for more information and to book your place please see our form PDF or Word
March 2013
Cardiff (Wales)
- Friday 15 March 2013
- Room D, Cardiff City Hall, Cathays Park Cardiff CF10 3ND
- for more information and to book your place please see our form PDF or Word
- organised in association with Cardiff City Council Trading Standards
additional events
- February 2013 – Brentwood, Essex
Full details (with booking forms) will be posted here shortly.
If your organisation would like to arrange a training-event in partnership with us, please email our external liaison team.
previous training-events
-
Southampton
- Friday 20 April 2012
Conference Room 3, Civic Centre, Southampton SO14 7LY
-
Cambridge - Wednesday 7 March 2012
Homerton Conference Centre at Hills Road, Cambridge CB2 2PH
- Chester
- Wednesday 11 January 2012
Chester Quaker Meeting House, Union Walk, Frodsham Street, Chester CH1 3LF
- London - Thursday 10 November 2011
Novotel London City South, 53-61 Southwark Bridge Road, London SE1 9HH
- Newcastle
- Thursday 3 November 2011
Premier Inn, Newbridge Street, Newcastle Upon Tyne NE1 8BS
-
Ipswich - Tuesday 18 October 2011
Suffolk County Council, Endeavour House, Russell Road, Ipswich IP1 2BX
- Glasgow - Thursday 6 October 2011
Premier Inn (Glasgow City Centre), 187 George Street, Glasgow G1 1YU
- Bristol
– Friday 9 September 2011
Novotel Bristol Centre, Victoria Street, Bristol BS1 6HY
- Cardiff – Thursday 4 August 2011
City Hall, Cathays Park, Cardiff CF10 3ND
- Leeds – Thursday 21 July 2011
Novotel Leeds Centre, 4 Whitehall Quay, Leeds LS1 4HR
- Manchester – Thursday 9 June 2011
Premier Inn, Bishopsgate, 7-11 Lower Mosley Street, Manchester
M2 3DW
- Birmingham – Friday 20 May 2011
Age Concern Birmingham, 198 Corporation Street, Birmingham
B4 6QB
- Belfast – Friday 27 May 2011
Trading Standards Building, 176 Newtownbreda Road, Belfast
BT8 6QS
- County Durham – Wednesday 9 February 2011
East Durham Citizens Advice Bureau, 17-19 The Upper Chare, Castledene Shopping Centre, Peterlee, County Durham
SR8 1BW
- Loughton
– Tuesday 30 November 2010
Ignite Centre, 201 High Road, Loughton, Essex, IG10 1BB
- Berkshire
– Wednesday 17 November 2010
West Berkshire Council Offices, Market Street, Newbury, Berkshire, RG14 5LD
(in partnership with West Berkshire Council Trading Standards)
- Liverpool
Wednesday – 10 November 2010
The Gateway Centre, 71 London Road, Liverpool, Merseyside L3 8HY
- London – Thursday 21 October 2010
CCTV Venues, Isis Building, 193 Marsh Wall, London E14 9SG
- Edinburgh – Wednesday 6 October 2010
Apex Waterloo Place, 23-27 Waterloo Place, Edinburgh EH1 3BH
- Plymouth
– Thursday 30 September 2010
Jury's Inn Plymouth, 50 Exeter Street, Plymouth PL4 0HG
- Norfolk – Wednesday 22 September 2010
West Norfolk Professional Development Centre, Kilhmas Way, Kings Lynn, Norfolk PE30 2HU
- Newcastle –
Thursday 9 September 2010
Copthorne Hotel Newcastle, The Close, Quayside, Newcastle upon Tyne, NE1 3RT
- Bradford – Tuesday 24 August 2010
Hilton Bradford, Hall Ings, Bradford BD1 5SH
- Glasgow – Wednesday 11 August 2010
Hampden Park, Scotland's National Stadium, Letherby Drive, Mount Florida, Glasgow G42 9BA
- Manchester
Friday – 23 July 2010
Manchester Conference Centre, Weston Building
Sackville Street, Manchester M1 3BB
- Swansea
Thursday 29 July 2010
Committee Rooms 3a & 3b, The Guildhall, Swansea SA1 4PE
- Ashford
Wednesday – 23 June 2010
Ashford Borough Council Offices, Civic Centre, Tannery Lane, Ashford, Kent TN23 1 PL
(in partnership with Ashford Borough Council Housing Plus Project)
- Wolverhampton
– 10 June 2010
Hotel Novotel, Union Street, Wolverhampton WV1 3JN
- Belfast
– 11 May 2010
Consumer Affairs Building, 176 Newtownbreda Road, Belfast BT8 6QS
(in partnership with Consumer Affairs, Department of Enterprise, Trade & Investment)
- York – 27 April 2010
Priory Street Centre, York Council for Voluntary Service, 15 Priory Street, York YO1 6ET
- Hartlepool
– 24 February 2010
Hartlepool Citizens Advice Bureau, 87 Park Road, Hartlepool TS26 9HP
- Lincoln
– 10 February 2010
The Lawn in Lincoln, Union Road, Lincoln LN1 3BL
- North Wales – 3 February 2010
Conwy Business Centre, Junction Way, Llandudno Junction LL31 9XX
- Stoke-on-Trent – 20 January 2010
Bentilee Neighbourhood Centrem, Dawlish Drive, Bentilee, Stoke on Trent ST2 0EU
- East London – 14 January 2010
University of East London, Docklands Campus, 4-6 University Way, London E16 2RD